3) Shell Account with COPS Monitoring


Integrations Guide

To shell the customer account with COPS Monitoring:

Information collected during previous steps will automatically populate fields required by COPS Monitoring (i.e. Name and Address), in addition to the Premise Phone 1 and 2, which are the Primary Phone and Cell Phone respectively, found on the Customer Record in SecurityTrax.

A drop down menu is provided for the Template Number. A selection from this menu must be chosen in order for the customer account to be sent to COPS Monitoring.

The remaining fields (i.e. License Number, License Expiration Date, Panel Type, UL Cert, and Dealer Notes) are optional, but highly recommended.

The Responding Parties and Zones sections will automatically populate with information collected in previous steps.